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Our products are designed with passion to be simple to use for you. If there is something we can improve something goes wrong or you are having trouble and want some guidance we are always happy to help.

Frequently Asked Questions


No, you don’t need to complete a course to start another course. However, we wouldn’t recommend starting at the advanced level first if you are a beginner. 

Yes, we have a full complete language package if you are confident you are going to learn each level. However, we recommend you purchase them individually, that way you can pay as you go and not pay for what you are not using.

Generally, we will respond within 48 hours, except if it is a scheduled holiday, then it may take a little longer because even we like to take a break sometimes.

Absolutely we do! All you need to do is go to the live lessons link here. Our tutors can tailor your lesson to what you are already learning in our self-study online courses.